1. Information We Collect

We may collect the following types of personal data when you use our Service:

• Account Information: Name, email, password, and billing details.
• Usage Data: IP address, device info, browser type, and activity logs.
• User Content: Files or information you upload or create within the platform.
• Support Communications: Any data you provide when contacting support.
• Third Party: Data from our partners such as payment and transaction information.
• Publicly available sources: Data about you from public sources of information.

2. How We Use Your Information

Your data is used to:

• Provide and maintain our Service
• Process payments and manage subscriptions
• Verify your identity
• Respond to customer service requests
• Analyze usage for improvements
• Send important updates and notifications
• Maintain up-to-date records
• Comply with legal obligations

3. Sharing of Data

We do not sell your personal data. We may share it with:

• Trusted third-party vendors (e.g., payment processors, cloud providers)
• Legal authorities if required to comply with legal obligations
• Successors in the event of a company merger, acquisition, or sale

4. Security

We use industry-standard security measures (such as HTTPS, encryption, and access controls) to protect your data. However, no method is 100% secure, and we cannot guarantee absolute protection from breaches or loss.

5. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to improve functionality, analyze traffic, and personalize your experience. You may adjust cookie preferences in your browser settings.

6. Your Data Rights

You may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent where applicable

To exercise any of these rights, please contact us at support@formatguard.com.

7. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy as our technology evolves and as required by law. If we make material changes, we will notify you via email or through the Service. Continued use of the Service after changes implies acceptance.

12. Contact

Format Guard
Email: support@formatguard.com
Website: formatguard.com