Effective Date: 21 August 2025
1.1 Eligibility: You must be at least 18 years old and legally capable of entering into contracts.
1.2 Account Registration: You agree to provide accurate information and are responsible for activity under your account.
1.3 Legal: you are independently responsible for complying with all applicable laws related to your use of our website and services.
1.4 Fair Use Policy: you agree to comply with the terms and conditions of our Fair Use Policy.
1.5 Third Party: Format Guard currently outsources payment and collections processing and may outsource other processes in the future. By using our product and services you agree to comply with all third party service Terms of Use and policies, including but not limited to Acceptable Use and Privacy policies.
2.1 Subscription Plans: Various tiers are available with differing features as listed on our pricing page.
2.2 Billing & Payment: All plans are billed in advance. Payment details are required to maintain service access.
2.3 Auto-Renewal: Subscriptions renew automatically unless canceled before the end of the billing cycle.
2.4 Cancellation: You may cancel anytime. Access continues until the end of the current billing period. No refunds for unused time.
2.5 Pricing Changes: We reserve the right to update pricing with prior notice.
3.1: We may enforce reasonable usage limits to maintain service quality.
3.2: Excessive or abusive use may result in limits or suspension.
3.3: Automated or high-frequency access outside of guidelines is not allowed.
3.4: Format Guard's website and services may not be used in connection with any product, service, transaction or activity that:
4.1 Data Collected: We collect account data, usage metrics, and content uploaded by users.
4.2 Use of Data: Data is used to operate, improve, and support the Service. We do not sell personal data.
4.3 Sharing: Data may be shared with third-party service providers or legal authorities where required.
4.4 Retention: Data is retained while your account is active or as required by law. You may request deletion of your data.
4.5 Security: We use industry-standard protections. However, we are not liable for any data breach, data loss, or unauthorized access.
5.1: All content, code, and branding (excluding User Data) are owned by the Company or licensors.
5.2: You may not copy, distribute, or reverse-engineer any part of the Service.
You agree not to use the Service for illegal activities, unauthorized access, spam, malware distribution, or any disruptive or abusive behavior.
The Service is provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free access.
8.1: To the fullest extent permitted by law, we are not liable for indirect or consequential damages.
8.2: Our total liability is limited to the amount you paid us in the past 12 months.
8.3: By agreeing to these Terms of Use, you agree to indemnify, defend and hold the Format Guard Parties harmless against any claim by any third party for any costs, damages (including, without limitation, indirect, extrinsic, special, penal, punitive, exemplary or consequential loss or damage of any kind), penalties, actions, judgements, suits, expenses, disbursements, fines or other amounts arising, whether directly or indirectly, from a breach of this Terms of Use by you.
9.1: We may suspend or terminate your access at any time, with or without cause or notice.
9.2: Upon termination, your access ceases immediately.
10.1: We may revise these Terms at any time.
10.2: Material updates will be communicated via email or in-app.
10.3: Continued use constitutes acceptance of updated Terms.
These Terms of Use shall be interpreted and governed by the laws currently in force in the Republic of South Africa.
We may, without liability, temporarily suspend the website and/or services for any reason, including for repairs or upgrades to the website and/or services or as a result of the third-party services that we make use of.
If any portion of these Terms of Use is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms of Use and shall not affect the validity or enforceability of any other part in this Terms of Use.
Format Guard
Email: support@formatguard.com
Website: formatguard.com